Jun 12, 2008

Posted by in Tech Tips | 0 Comments

CRM 4.0 Outlook add-in error 0x80070057

When testing the Outlook client for Dynamics CRM 4.0 I got the following error:

“The Microsoft CRM Outlook add-in could not be initialized correctly.  Restart Microsoft Outlook and try again. HR=0x80070057. Context=. Function=CAddin::OnConnection. Line=196.”

Turns out this is entirely my fault as I had not assigned the test user any roles inside CRM (verified by browsing to the site). After assigning some roles the outlook client could then connect and everything seemed happy.

To assign roles to a user open up your CRM website then under “Settings, Administration, Users” open your user and then choose “Roles” down the left had side. Add your new roles in here.

[tags]crm 4.0[/tags]

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